SALES

5.0

SERVICE

4.0

296 ratings and 157 comments received in the last 90 days.

10 July 2025

Amellia was professional with a sense of humour (always good in my opinion!), had knowledge of the cars and catered for my needs. Thank you

09 July 2025

Excellent service from Duncan Taylor as always.

07 July 2025

Great car, flawless handover everything explained clearly

06 July 2025

Having got home after collecting the car, I discovered that there was an option to set up a free trial of a WiFi hotspot. Which was somewhat confusing to do at home. If I compare this to when I purchased an Audi, they set everything up for me.

05 July 2025

I was really pleased with the service provided.

04 July 2025

Brilliant salesman Alex Metcalfe Reading branch. step by step continuous updates.lovely man, beautiful manner, first class again. Thank you Alex

03 July 2025

Amelia Marsh was an absolute star throughout the whole experience. She made buying the car a pleasure

23 June 2025

Kept well informed and helpful

22 June 2025

Everything was done to try and make the buying process as easy as possible. When things go wrong, it's what you do next which is important. Clearly the management team in Reading have high standards for those working there.

16 May 2025

My experience at the BMW Centre during the purchase and delivery of my new car was outstanding. The entire process was smooth, well-organized, and customer-focused. Louis, in particular, provided exceptional service-he kept me informed every step of

10 July 2025

As above.

10 July 2025

I was informed the car was ready for collect, on arrival I was asked to take a seat, over 40 minutes went by before a member of the service team came over to inform me the car was not ready. Then I was overcharged by £40 which I am awaiting a credit

09 July 2025

Great service

09 July 2025

waited 2 months for appointment. 6pm day before was sent email cancelling. Had to call back to rearrange. Had to wait another month. Unhelpful staff directed me to screen to book in that didn't work.not told needed car for 2 days! Had to chase day 3

09 July 2025

Lewis went above and beyond, an absolute star

08 July 2025

See above comments

08 July 2025

As above

07 July 2025

Arrived at the showroom and was immediately seen to by someone. Nice environment to sit and take coffee. Car was washed and presented back in excellent condition

07 July 2025

Never had bad experience with BMW Reading.

07 July 2025

Fast Online Pre-checking and check-in kiosk convenient

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